9-1-1 Center Supervisor – CIPTC, Peoria, IL

9-1-1 Center Supervisor – CIPTC, Peoria, IL

05-08-2023 8:30 AM - 05-10-2023 5:00 PM
Central Illinois Police Training Center Poplar Hall P101
Phone:309-690-7355
Address: 5407 N University St, Peoria, IL 61614, USA
5407 N University St, Peoria, IL 61614, USA

CENTRAL ILLINOIS POLICE TRAINING CENTER

Brian Fengel, Director

Phone: (309) 690-7350
Fax: (309) 690-7359
Jean Swan: jswan@icc.edu

Heather Grove: hgrove@icc.edu

9-1-1 Center Supervisor

May 8-10, 2023

8:30am – 5pm

Instructor: NENA 9-1-1 Association

COST $399 for NENA Members/$550 for Non Members

In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Office and PDF reader software.

To Register: https://www.nena.org/events/event_list.asp?GPCrSrt=&DGPCrPg=4

Course Objective

This course gives new supervisors the skills they need to succeed in their positions. Experienced supervisors leave with updated, refreshed skills that further their careers.

Course Content

Using a combination of lecture and practical exercises, students learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from
line-level to supervisor, how to build and lead a team, supervisor-specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills and tips for their toolbox.

For More Information contact:                                                                                              Brandon Blayney – bblayney@peoriagov.org
Vicki Pickett – Education Director – vpickett@nena.org                                                          Amanda Tegtmeyer – ategtmeyer@nena.org

Mobile In-Service Training Team # 7 Illinois Enforcement Training and Standards Board

MTU #7 request for certification of this course has been approved by the Illinois Law Enforcement Training and Standards Board

Meets the following mandatory training criteria: N/A

9-1-1 Center Supervisor – CIPTC, Peoria, IL