CENTRAL ILLINOIS POLICE TRAINING CENTER
Brian Fengel, Director
Phone: (309) 690-7350
Fax: (309) 690-7359
Jean Swan: firstname.lastname@example.org
Heather Grove: email@example.com
9-1-1 Center Supervisor
May 8-10, 2023
8:30am – 5pm
Instructor: NENA 9-1-1 Association
COST $399 for NENA Members/$550 for Non Members
In order to fully participate in daily assignments and activities, all students should bring a laptop with a USB port, Microsoft Office and PDF reader software.
This course gives new supervisors the skills they need to succeed in their positions. Experienced supervisors leave with updated, refreshed skills that further their careers.
Using a combination of lecture and practical exercises, students learn the supervisor’s role in HR, tools to get organized, how to effectively make the transition from
line-level to supervisor, how to build and lead a team, supervisor-specific communications, conflict resolution, performance evaluations, stress management techniques, and many other skills and tips for their toolbox.
For More Information contact: Brandon Blayney – firstname.lastname@example.org
Vicki Pickett – Education Director – email@example.com Amanda Tegtmeyer – firstname.lastname@example.org